1. Acceptance of Terms
By accessing this website, submitting an order, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services. You must be of legal age to enter into a binding contract in your jurisdiction, and at least 18 years of age, whichever is greater.
2. Definitions
- Company, We, Our: Refers to The Quill and Inkwell LLC, its employees, members, and agents.
- Client, You, Your: Refers to the customer purchasing or using services.
- Services: Any editing, writing, consulting, or related services provided by the Company.
- Order: A confirmed request for Services submitted via our website, email, or other approved means.
3. Services
All Services are provided for your personal or business use only. We make no guarantee of publication, commercial success, or specific outcomes.
4. Ownership & Copyright
Client retains copyright and intellectual property over submitted materials. Upon payment, Client receives full rights to the deliverables, except where otherwise agreed in writing. We retain the right to display anonymized samples for marketing purposes only with Client’s permission. In the event we determine, in our sole and absolute discretion, that any submitted materials may violate copyright or other laws, or may contain improper or protected information, we reserve the right to discontinue any Services and to retain all amounts paid by Client to us. By submitting materials to us, you represent and warrant that the materials are original work by you and are not subject ot any claims of ownership by any other person or entity.
5. Confidentiality
We treat all Client documents as confidential. Materials are handled securely and will not be shared with third parties except as necessary to perform the Services, or as required by applicable law.
6. Payments and Fees
Full or partial payment may be required in advance. Orders are confirmed only upon receipt of payment. All fees are final unless otherwise stated.
7. Refunds & Cancellations
- Editing and consulting services begin immediately; therefore, they are non-refundable, even in the event we terminate the Services for a breach of these Terms and Conditions by you.
- If cancellation is requested before work has begun, partial refunds may be issued, in the Company’s sole and absolute discretion.
- Any refund will be reduced by the value of Services already rendered, as determined in our sole and absolute discretion.
- Digital products (ebooks, guides) may carry a satisfaction guarantee if explicitly stated at purchase.
8. Revisions
For editing services: revisions will be made to correct objective or technical errors. Further revisions are at the Company’s discretion or subject to additional fees.
9. Prohibited Use
Client may not use deliverables to commit plagiarism, fraud, or unlawful activity. The Client assumes full responsibility for the ethical and legal use of all Services and deliverables.
10. Limitation of Liability
The Company and its affiliates are not liable for any indirect, incidental, or consequential damages, including loss of data, profits, reputation, or opportunities, arising out of, or related to, the Services.
11. Indemnification
You agree to indemnify and hold harmless the Company and its employees against any claims, damages, or expenses arising from your use of our Services, breach of these Terms, or violation of third-party rights.
12. Amendments
We may update these Terms and Conditions at any time without prior notice. Continued use of our Services after such updates constitutes acceptance of the revised Terms.
13. Governing Law
These Terms and Conditions shall be governed by the laws of the state of Georgia without regards to conflicts of laws or claims of forum non conveniens. Any disputes arising from any relationship between you and us shall be subject to the exclusive jurisdiction and venue in the Superior Court of Fulton County, Georgia. By using this website and submitting for Services, you irrevocably consent to jurisdiction and venue in the Superior Court of Fulton County, Georgia.
14. Contact
For questions regarding these Terms, please contact us at: info@quillandinkwell.com.